Care coordination
Bringing people, services and providers together around your needs, preferences and goals.
Living better
at home, together.
Personalised home care coordination on the Gold Coast and Northern NSW, helping you navigate your care options and stay well at home for longer.
GET IN TOUCH →Support at Home,
made simpler.
Already receiving Support at Home services and thinking about changing providers? Or have you just received a package allocation through My Aged Care and aren't sure what happens next?
Wello & Co can help you understand your options, discuss the process of changing providers and explore how care coordination may work within your approved Support at Home funding and arrangements. Our goal is to make the next step feel clear, considered and manageable.
LET'S TALK →Care, a little differently.
Wello & Co is a boutique, independent care coordination service led by a Registered Nurse. We believe home care should feel personal, straightforward and genuinely connected to the people it supports.
Our approach is transparent, honest and authentic — helping you make informed choices while staying in control of your care.
People first.
Your choices, your routine, your version of a great day.
Connection counts.
We believe the best support starts with getting to know you.
Keep it personal.
No one-size-fits-all thinking. Just practical, considered support.
What we do.
Practical guidance and thoughtful coordination, without unnecessary complexity.
Care navigation
Helping you understand your options, choose suitable supports and feel confident about the next step. We also help plan and monitor your care budget, keeping services aligned with your available Support at Home funding — taking the worry out of managing the numbers.
Community connections
Connecting you with local resources and services that support independence and wellbeing at home.
Better together.
Wello & Co provides independent care coordination in partnership with Home Made, a Support at Home provider.
Our partnership brings together personalised, locally focused care coordination with access to provider services through Home Made. We can talk through how this arrangement works and what it means for your care choices.
Home Made is the Support at Home provider in this partnership. Wello & Co focuses on independent care coordination. Eligibility, available services, fees, budget arrangements and each organisation’s responsibilities are explained before you decide how to proceed, and are subject to the relevant agreements and your approved funding.
Good questions.
What does a care coordinator do?
Your care coordinator brings the right people and services together to help you receive care that suits your individual needs, preferences and goals. We collaborate with care and support services, organise and adjust services as your needs change, and develop a clear budget so your care is planned within your allocated Support at Home funding. We also liaise with your GP, allied health professionals and other service providers to encourage good communication, continuity and coordinated, cohesive care. Throughout the process, we review your services and spending with you, helping you make informed decisions and get the most from your available funding.
Can I change my Support at Home provider?
Absolutely! Changing your Support at Home provider doesn't have to be complicated. At Wello & Co, we help guide you through the process, making the transition as simple and stress-free as possible, so you can feel confident and supported every step of the way.
Where does Wello & Co operate?
We support clients across the Gold Coast and Northern NSW.
Well, hello there.
Got a question about care coordination or Support at Home? Tell us a little about what you're looking for, and we'll be in touch.
Your initial enquiry will be handled by Wello & Co. We will only share your information with Home Made, our Support at Home provider partner, once you have agreed for Wello & Co to coordinate your services and are ready to enter into an agreement in partnership with Home Made. Please do not include sensitive health or financial details in this initial form.
Please do not include medical histories, diagnoses or financial account details in this initial enquiry. Read our Privacy Policy. The form must be activated and tested on Netlify before launch.
Let's make good
things happen.
Whether you're exploring care for the first time or looking for a more personal approach, we'd love to hear from you.
Phone: 0499 080 097
Email: hello@welloandco.com.au
Website: welloandco.com.au
Gold Coast & Northern NSW